Growing anger over Paypal
Published February 21st, 2006
Customers say the PayPal system isn’t properly regulated — and all too often takes their money
WHILE fears about internet fraud have fuelled the success of the eBay auction site’s e-money provider PayPal, a growing number of customers are concerned about its service standards and accountability.
Daniel Eddy, 23, used to be a big fan of PayPal until he sold a DVD on eBay. He said: “I got back from holiday to find an e-mail stating the buyer hadn’t received the DVD and that PayPal had ruled against me in my absence and gone into my account, taken the money I was paid and returned it to the buyer.
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